Terms of Service

The rules that govern your use of ExamCrow

These Terms of Service (“Terms”) are a legal agreement between you and ExamCrow [Legal Entity Name] (“ExamCrow”, “we”, “us”, or “our”). They govern your access to and use of the ExamCrow website, public pages, user account areas, dashboard, courses, practice features, learning paths, subscriptions, and related products or services that link to these Terms (collectively, the “Services”).

Effective: April 25, 2026 Click / use acceptance model Policy-linked contract
At a glance
Read the summary, then the details
How these Terms work

Using the service means you agree to these rules

If you create an account, click to accept, subscribe, purchase, access the dashboard, or otherwise use the Services, you agree to be bound by these Terms and the policies linked here.

Operator
ExamCrow
See Acceptance & Scope.
Questions?
Legal / support
Use the contact details below.
Summary

Short version before the detailed contract

This summary is provided for convenience only. The detailed sections below control if there is any conflict.

A

What these terms do

They govern your access to and use of the ExamCrow website, public pages, dashboard, courses, practice features, learning paths, subscriptions, and related services that link to these terms.

B

What you are promising

That you are allowed to use the service, will provide accurate information, will protect your account, and will not misuse the platform or content.

C

What we reserve

The right to change, suspend, remove, or improve features, moderate or remove content, deny access for misuse, and enforce these terms and related policies.

D

What you should read with this

Our Privacy Policy, Refund Policy, Cookie Policy, and any additional rules or notices that apply to a specific feature, offer, course, or program.

1. Acceptance & Scope

When these Terms apply

By accessing or using any part of the Services, including by creating an account, clicking to accept, purchasing a plan, subscribing, logging in, or continuing to use the Services after we make changes to these Terms, you agree to be bound by them.

If you do not agree to these Terms, you must not access or use the Services.

These Terms incorporate by reference our Privacy Policy, Refund Policy, Cookie Policy, and any additional rules, notices, product-specific terms, community standards, acceptable-use rules, offer terms, exam rules, or partner-program terms that we present to you for a specific Service.

To the extent a supplemental term expressly conflicts with these Terms for a specific Service, the supplemental term will control only for that specific Service and only to the extent of the conflict.

2. Eligibility & Minors

Who may use the Services

You may use the Services only if you are legally capable of entering into a binding agreement under the laws that apply to you, and only in compliance with these Terms and applicable law.

If you are under the age at which you can validly agree to these Terms or consent to data processing in your jurisdiction, you may use the Services only with the authorization and supervision of a parent, lawful guardian, school, institution, or other authorized adult or entity that is legally permitted to act on your behalf.

If you access the Services on behalf of a minor, school, institution, sponsor, employer, or other entity, you represent and warrant that you are authorized to bind that person or entity to these Terms, and you agree to these Terms on their behalf.

We may refuse, restrict, suspend, or terminate access if we reasonably believe you do not meet the eligibility requirements or that required authorization is missing or invalid.

3. Accounts & Security

Registration, credentials, and account responsibility

Account creation

  • You must provide accurate, current, and complete information when creating an account and keep that information updated.
  • You may not impersonate another person, create an account using false information, or access an account that you are not authorized to use.
  • Unless we expressly allow it, you may not sell, transfer, rent, sublicense, or share your account or login credentials with any other person.

Security and responsibility

  • You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account unless caused by our breach of law.
  • You must notify us promptly at support@[your-domain].com if you believe your account has been compromised or accessed without authorization.
  • We may require identity or ownership verification before restoring, changing, or disabling access to an account.
4. Payments, Plans, Renewals & Refunds

Commercial terms for paid Services

Some Services are free and some require payment. If you purchase a paid plan, subscription, seat, bundle, digital product, coaching access, certification-related access, or any other paid Service, you agree to pay the fees, taxes, and other charges clearly presented to you at checkout or in the applicable offer terms.

Unless otherwise expressly stated, fees are quoted in the currency shown at checkout, are payable in advance, and are non-refundable except as required by law or as expressly stated in our Refund Policy or the offer terms that applied to your purchase.

If a paid Service renews automatically, you authorize us or our payment processor to charge the applicable recurring fees using your selected payment method until you cancel. You are responsible for keeping your payment method valid and up to date.

You may cancel a recurring plan through your account settings, the payment platform through which you subscribed, or the cancellation route we provide for the relevant Service. Cancellation stops future renewals only unless the law or applicable offer terms state otherwise.

Taxes, foreign exchange charges, bank fees, app-store billing terms, and third-party payment terms may apply depending on your location and payment method.

We may change fees, packaging, features, plan names, or billing periods for future periods by giving notice as required by law. If you do not agree to a future fee change, your remedy is to cancel before the change takes effect.

We reserve the right to correct pricing errors, withdraw offers, decline suspicious transactions, and suspend access where payment is reversed, charged back, disputed in bad faith, or not successfully completed.

5. Platform License

What we license to you—and what we do not

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal, personal, educational, or otherwise expressly authorized purpose.

This license does not transfer ownership of the Services, the platform, our software, our brand, our course catalog structure, our site design, or any related intellectual property to you.

Except as expressly permitted by law or by us in writing, you may not copy, reproduce, sell, resell, license, distribute, publish, publicly perform, publicly display, modify, adapt, reverse engineer, decompile, scrape, create derivative works from, or commercially exploit any part of the Services or content.

If we provide downloadable software, apps, files, or content, your use of them remains subject to these Terms and any additional license terms we provide with that download.

6. User Content, Submissions & Feedback

What happens when you upload, submit, or suggest things

Your content

If you upload, submit, post, transmit, or otherwise make available any text, notes, answers, files, images, comments, feedback, suggestions, prompts, study inputs, or other content through the Services (“User Content”), you retain whatever ownership rights you already have in that User Content, subject to the rights you grant below.

You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, adapt, modify (for formatting, technical operation, moderation, or compatibility), transmit, display, and use your User Content as reasonably necessary to operate, secure, improve, moderate, and provide the Services and related support.

If you make User Content available in a shared or public area, you also grant us the right to display, distribute, and make that User Content available to the intended audience of that feature.

Your promises and our feedback rights

  • You represent and warrant that you own or control the necessary rights in your User Content and that our use of it as permitted by these Terms will not infringe the rights of any person or violate any law.
  • We may, but are not obligated to, review, moderate, remove, or disable User Content at any time if we believe it violates these Terms, the law, or the safety and integrity of the Services.
  • If you send us ideas, suggestions, product feedback, feature requests, or other improvement proposals, you agree that we may use them without restriction or compensation to you.
7. Acceptable Use

What you must not do

You agree not to, and not to assist or enable any third party to:

  • Use the Services in violation of law, regulation, court order, third-party rights, or these Terms.
  • Access or attempt to access accounts, data, systems, or content without authorization.
  • Upload malicious code, malware, spyware, ransomware, or any technology intended to disrupt, damage, surveil, or exfiltrate data.
  • Scrape, spider, harvest, mirror, frame, benchmark, index, or systematically extract data, content, or metadata from the Services without our prior written consent.
  • Use the Services to cheat, facilitate academic dishonesty, impersonate others, submit fraudulent information, or misrepresent identity, affiliation, qualification, or progress.
  • Post, upload, or distribute unlawful, infringing, misleading, abusive, harassing, defamatory, or otherwise objectionable material.
  • Interfere with the security, stability, or proper functioning of the Services or circumvent rate limits, access controls, or technical restrictions.
  • Use our trademarks, logos, or branding without permission except as expressly allowed by law.

We may supplement these rules with community standards, exam rules, integrity rules, or product-specific acceptable-use rules for a particular Service, course, assessment, or program.

8. Learning Content, Outcomes & No Guarantees

Important limitations on educational content and platform outcomes

The Services may include educational materials, learning paths, course content, practice tools, assessments, recommendations, summaries, AI-assisted outputs, schedules, notifications, and other information. They are provided for informational and educational purposes only unless we expressly state otherwise.

We do not guarantee any specific learning result, exam outcome, score, placement outcome, academic credit, credential recognition, institutional acceptance, job result, or professional result from use of the Services.

Unless we expressly state otherwise in writing, access to or completion of a course, assessment, program, or learning path does not by itself confer academic credit, regulated certification, licensure, or official recognition by any school, university, employer, regulator, or third party.

We may change, remove, reschedule, interrupt, update, or discontinue any course, feature, assessment, certificate, plan, instructor, partner offering, or item of content at any time, with or without notice, subject to applicable law and any express offer-specific commitments.

If the Services include AI-enabled features, generated outputs may be incomplete, inaccurate, outdated, or inappropriate. You remain responsible for evaluating outputs and for any decisions you make using them.

9. Third-Party Services, Partners & Links

When other providers are involved

The Services may integrate with or link to third-party websites, payment providers, authentication systems, content providers, institutions, sponsors, communication tools, marketplaces, app stores, and other services that we do not control.

We are not responsible for third-party products, services, content, policies, or practices except to the extent required by law. Your use of a third-party service may be governed by that third party’s own legal terms and privacy notice.

If a school, institution, employer, sponsor, reseller, or other partner provides or pays for your access, additional partner terms, eligibility rules, reporting rules, or seat-use conditions may apply.

10. Suspension, Restriction & Termination

When we may limit or end access

We may, with or without notice where permitted by law, suspend, restrict, disable, or terminate your access to all or part of the Services if:

  • you violate these Terms, related policies, or the law;
  • we suspect fraud, abuse, misuse, security risk, payment failure, chargeback abuse, or unauthorized access;
  • we are required to do so for legal, regulatory, security, or operational reasons; or
  • we decide to discontinue the relevant Service, feature, or offering.

You may stop using the Services at any time. If you wish to terminate an account, you must follow the account-closure steps made available to you, but termination of your account does not automatically entitle you to a refund unless required by law or stated in our Refund Policy or offer terms.

Sections that by their nature should survive termination—including payment obligations already incurred, intellectual property, disclaimers, limitations of liability, indemnity, dispute terms, and enforcement rights—will survive termination to the extent permitted by law.

11. Warranty Disclaimers

Services provided “as available”

To the fullest extent permitted by applicable law, the Services and all related content, features, outputs, software, and materials are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim, to the fullest extent permitted by law, any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, non-infringement, accuracy, availability, compatibility, uninterrupted operation, error-free operation, security, or results from use.

Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded or limited.

12. Limitation of Liability & Indemnity

Allocation of risk

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or loss-of-profit / revenue / goodwill / data damages arising out of or related to the Services, even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our total aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of: (a) the amount you paid us for the specific paid Service giving rise to the claim in the 12 months before the event giving rise to liability; or (b) INR 10,000, unless your counsel chooses a different liability cap consistent with your pricing and jurisdiction strategy.

You agree to indemnify, defend, and hold harmless ExamCrow [Legal Entity Name] and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of or related to your User Content, your misuse of the Services, your violation of these Terms, or your violation of law or third-party rights, to the extent permitted by applicable law.

13. Governing Law & Dispute Process

How disputes should be handled

Before filing a formal claim, you agree to try to resolve the dispute informally by contacting us at legal@[your-domain].com and giving us a reasonable opportunity to review the matter.

To the fullest extent permitted by applicable law, these Terms and any non-contractual disputes arising out of or relating to them will be governed by [insert governing law], without regard to conflict-of-law principles.

Subject to any mandatory consumer-law rights or non-waivable statutory forum rights that apply to you, you and ExamCrow [Legal Entity Name] agree that the exclusive courts / forum for disputes arising out of or relating to these Terms or the Services shall be [insert exclusive court / forum].

If you intend to use arbitration, class-action waiver language, small-claims carve-outs, or jurisdiction-specific consumer-dispute modules, those should be added only after counsel confirms the enforceability strategy for your target countries.

14. Changes, Assignment & Contact

Contract maintenance and contact details

We may update these Terms from time to time. When we do, we will update the effective date above and, where required by law, provide additional notice before the changes take effect.

If you continue to use the Services after the updated Terms become effective, you agree to the updated Terms. If you do not agree, you must stop using the Services.

We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing, or by operation of law. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

ExamCrow [Legal Entity Name]

Legal contact: legal@[your-domain].com

Support contact: support@[your-domain].com

Postal address: [Registered / principal business address]

Drafting intent

Defensive where it matters. Clean where users actually read.

This version is designed to preserve platform control, reduce mismatch risk, keep payment / refund logic maintainable, and leave room for jurisdiction-specific dispute language once your counsel finalizes the enforcement strategy.

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Policy-linked structure
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Subscription-safe drafting
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Platform-control clauses
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Global dispute placeholder